Connect & manage your payment service

Users & Creators: Users; Standard Creators; Premium Creators

Pro: Starter; Advanced; Enterprise

Availability

Accessing and managing payment methods is only available for the Organization Owner

In order to receive the earnings generated by your activity on Dailymotion, you must connect a payment service account to your Dailymotion account and set up automatic payouts.

This article will show you how to connect a payment service, how to manage your payment service, and how to understand your payout states.

If you want to learn more about the payment services compatible with Dailymotion, click here.

Connection compatibility requirements

In order to successfully connect, your external payment service account should comply with the following requirements:

All payee information on the external account should be in latin characters only
If using Payoneer, your bank country should match the profile country
If using Paypal, your account must be verified

You may not be able to proceed with the connection if any of the requirements are not met.

PAYONEER ESSENTIALS

The following information are required to add a Payoneer account:

Company name (the name displayed should be the same than the one on the bank statement)
Billing address (format: number, address, zip code, city, country)
Person in charge of billing (name, surname, email and date of birth)
Phone number of the person in charge (to receive a verification code)
Company IBAN
VAT number

Connect your payment method

A payment service can be easily added to your Dailymotion account through the following steps:

Log in to your Dailymotion Studio and go to Earnings > Payout Method
Click Add payment method, select your payment service and currency
For security reasons, you'll have to authenticate by entering the 6-digit code sent to your registered email address.
Each code is valid for 10 minutes. If your code expired, click "Send new code" to receive another one.
Log into your payment service account
Additional information: if you're a business, please fill in your tax ID. If you're a private person, no additional information is required. Click Next
Once connected, you will see your payment method details

Payment service integration status

Once your payment service has been linked to your Dailymotion account, different statuses will be available on your Payout Method tab to let you know if the service is properly connected.

Status	Description	Steps to resolve
Active	Payment service is successfully connected and functional	-
Pending	Your application is currently being reviewed by Payoneer	No steps needed. Once your provider accepts your application, the status will automatically change to Active.
Rejected	Your application has been rejected by your payment method provider due to invalid or lack of information	We invite you to reach out to your payment method provider for more information: Payoneer Paypal
Error	Your connected payout account does not comply with at least of our requirements	Either update the details on the connected account as per the error listed on the payout page or connect to a different account.
Blocked	Your account has been blocked by Dailymotion. You will not receive any further payments.	Please reach out to Dailymotion Support for further information.

Edit your payee & banking information

Your payout information is managed either by Payoneer or Paypal. In order to change payee or banking information, please log in to your account on the respective payment service.

Once updated, the changes will be automatically reflected within your Dailymotion Studio within 24 hours.

Using PayPal

If you are using Paypal, please login in to your Paypal account to manage your account.

You can also use their Help Center article if you need to edit your personal or financial information, or contact their Support team

Using Payoneer

Update your profile information

Reach the Payoneer login interface
Enter the email address associated to your Dailymotion account (you can find it in the Profile section of your Dailymotion Studio)
Enter the password (Use 'Forgot password' to recover password if needed)
Click on Settings and reach Profile settings to edit your personal details

Please note that the name and country cannot be changed directly. In this case, you'll have to contact Payoneer Customer Care to help you.

Update your bank details

If you wish to update your bank details, please contact Payoneer Customer Care.

Note: You will need to provide a copy of a bank statement and voided check

Disconnect your payment method

You can disconnect a payment method at any time from your Dailymotion account:

Log in to your Dailymotion Studio and go to Earnings > Payout Method
Click Remove at the bottom of the page to disconnect your payment method from your Dailymotion account
Enter the 6-digit code sent to your registered email address to confirm your decision.
Note that each code is valid for 10 minutes. If your code expired, click "Send new code" to receive another one.

Payout methods