Availability
Accessing and managing payment methods is only available for the Organization Owner
In order to receive the earnings generated by your activity on Dailymotion, you must connect a payment service account to your Dailymotion account and set up automatic payouts.
This article will show you how to connect a payment service, how to manage your payment service, and how to understand your payout states.
If you want to learn more about the payment services compatible with Dailymotion, click here.
Connection compatibility requirements
In order to successfully connect, your external payment service account should comply with the following requirements:
- All payee information on the external account should be in latin characters only
- If using Payoneer, your bank country should match the profile country
- If using Paypal, your account must be verified
You may not be able to proceed with the connection if any of the requirements are not met.
PAYONEER ESSENTIALS
The following information are required to add a Payoneer account:
- Company name (the name displayed should be the same than the one on the bank statement)
- Billing address (format: number, address, zip code, city, country)
- Person in charge of billing (name, surname, email and date of birth)
- Phone number of the person in charge (to receive a verification code)
- Company IBAN
- VAT number
Connect your payment method
A payment service can be easily added to your Dailymotion account through the following steps:
- Log in to your Dailymotion Studio and go to Earnings > Payout Method
- Click Add payment method, select your payment service and currency
- For security reasons, you'll have to authenticate by entering the 6-digit code sent to your registered email address.
Each code is valid for 10 minutes. If your code expired, click "Send new code" to receive another one. - Log into your payment service account
- Additional information: if you're a business, please fill in your tax ID. If you're a private person, no additional information is required. Click Next
- Once connected, you will see your payment method details
Payment service integration status
Once your payment service has been linked to your Dailymotion account, different statuses will be available on your Payout Method tab to let you know if the service is properly connected.
Status
|
Description
|
Steps to resolve
|
---|---|---|
Active | Payment service is successfully connected and functional | - |
Pending | Your application is currently being reviewed by Payoneer | No steps needed. Once your provider accepts your application, the status will automatically change to Active. |
Rejected | Your application has been rejected by your payment method provider due to invalid or lack of information |
We invite you to reach out to your payment method provider for more information: |
Error | Your connected payout account does not comply with at least of our requirements |
Either update the details on the connected account as per the error listed on the payout page or connect to a different account. |
Blocked | Your account has been blocked by Dailymotion. You will not receive any further payments. | Please reach out to Dailymotion Support for further information. |
Edit your payee & banking information
Your payout information is managed either by Payoneer or Paypal. In order to change payee or banking information, please log in to your account on the respective payment service.
Once updated, the changes will be automatically reflected within your Dailymotion Studio within 24 hours.
Using PayPal
Using Payoneer
Update your profile information
- Reach the Payoneer login interface
- Enter the email address associated to your Dailymotion account (you can find it in the Profile section of your Dailymotion Studio)
- Enter the password (Use 'Forgot password' to recover password if needed)
- Click on Settings and reach Profile settings to edit your personal details
Please note that the name and country cannot be changed directly. In this case, you'll have to contact Payoneer Customer Care to help you.
Update your bank details
If you wish to update your bank details, please contact Payoneer Customer Care.
Note: You will need to provide a copy of a bank statement and voided check
Disconnect your payment method
You can disconnect a payment method at any time from your Dailymotion account:
- Log in to your Dailymotion Studio and go to Earnings > Payout Method
- Click Remove at the bottom of the page to disconnect your payment method from your Dailymotion account
- Enter the 6-digit code sent to your registered email address to confirm your decision.
Note that each code is valid for 10 minutes. If your code expired, click "Send new code" to receive another one.