As an Organisation Owner, you can find all the invoices generated for your channel in your Dailymotion Studio and their payout status.
Access your invoices
- Log into your Dailymotion Studio
- Go to Earnings → Invoice history
The Earnings section is only accessible to the Owner of the Organization
More details about Roles & Permissions
Understand your invoices
Indicates the date when the estimated earnings have been consolidated and the invoice issued by Dailymotion financial team
The total amount of earnings generated during the specified time range and transferred to your linked payment service
If the invoice includes several months, click on Show more to see the earnings breakdown per month
Access your detailed invoice (PDF) for the given time range
Your payments will go through the following status:
Earnings have been consolidated, the amount displayed is what you'll receive in your bank account (make sure you have one linked) by the end of the indicated month in Estimated by XXX.
The payment has been successfully transferred to your connected payment service
The payment made to your connected payment service failed
Press Payment failed for more information
Check your earnings Analytics
On each card you'll find an Analytics button. Clicking on it brings you to the analytics page of the Estimated earnings for the time period indicated in the card.
Why are the earnings in my Invoice history and my Analytics different?
The earnings displayed in the Invoice history page may not match the earnings in the Analytics dashboard. This is due to different factors:
- There can be a slight delay in the propagation of data from your Analytics to the payments pipeline
- The paid amount can be subject to certain costs:
VAT: Applies on the paid out amount. You can find the breakdown on your invoices
Fees: Payoneer, Paypal and your local bank may apply fees - Please reach out to them if you need assistance
Troubleshoot your payment errors
We couldn't send your payment. Please reconnect your payment service
We tried sending the payment to the connected payout method, but the payment bounced back. Please try to disconnect and reconnect your payment service in the dedicated section.
Once you see that your payout method has been successfully reconnected, please reach out to the Support Team so we can reschedule the payment
Payment service was disconnected before we could send the payment
The payment service linked to your account has been disconnected. We are unable to send your payment without any linked payout method. Please add it in the Payout method section.
Once done, if you see the status "Connected" indicating that your payout method has been successfully reconnected, please reach out to the Support Team so we can reschedule the payment
There is something wrong with the connected payment service and we are unable to process your payment