Track your earnings and payments

Prerequisite

Make sure to connect a payment service in order to automatically receive payments

Your Dailymotion Studio enables you to access all information related to the earnings generated on your channel(s) and the status of their payout.

In this article, you'll learn how to check your earnings balance, see the status of your different payments and consult your invoices.

Access your payment details

Log into your Dailymotion Studio
Go to Earnings → Payment details

Availability

The Earnings section is only accessible to the Owner of the Organization
More details about Roles & Permissions

Follow your earnings balance

Your account balance is displayed with a progress bar for the specified time range: your current balance is shown in purple while the remaining amount to reach the $100 threshold is in grey.

Balance below $100	You can get a payment once you reach the $100 threshold
Balance equal to or above $100	Threshold reached! The estimated amount will go through consolidation within 60 days from the end of the current month. We'll then be able to proceed with the payout. See the detailed steps of the payment process and make sure you have a payment service linked to your account Balance will stay until the end of the current month. As soon as the next month starts, the new balance for the new date range will start and the balance above $100 will go in Next payments (see below for more details)

Balance below $100

You can get a payment once you reach the $100 threshold

Balance equal to or above $100

Threshold reached! The estimated amount will go through consolidation within 60 days from the end of the current month. We'll then be able to proceed with the payout.
See the detailed steps of the payment process and make sure you have a payment service linked to your account

Balance will stay until the end of the current month. As soon as the next month starts, the new balance for the new date range will start and the balance above $100 will go in Next payments (see below for more details)

Check the status of your payments

Once you've reached the $100 threshold, we'll process your estimated earnings and consolidate the amount for payout - See the detailed steps of the payment process

Your payments will go through the following status:

Next payment

We haven't issued any invoice yet, your estimated earnings are still going through consolidation up to 60 days after the end of the current month (see details in Step 1).

Important
The amount displayed is still an estimation. It is possible that after consolidation, the amount ends up being under the $100 threshold. In this case, the amount cannot be paid out and goes back to your balance

Earnings have been consolidated, the amount displayed is what we'll be transferring to your bank account (make sure you have one linked) by the end of the indicated month in Estimated by XXX.
The invoice can be consulted by clicking View invoice.

Important
Paypal, Payoneer or your receiving bank may apply additional fees

Last payment

The payment has been successfully transferred to your connected payment service

Payout timing:

Payouts usually take up to 30 days to process
If your payment exceeds $10,000 (USD), payout can take up to 45 days to process

The payment made to your connected payment service failed

Press Payment failed for more information
Find more details on each error message in the below section: Troubleshoot your payment errors

Total earnings

The sum of all earnings generated on your channel and paid out since it exists
This doesn't include estimated earnings nor revenue with status In progress or Scheduled

Year-to-date earnings

The sum of all earnings generated on your channel and paid out from the beginning of the current year until now
This doesn't include estimated earnings nor revenue with status In progress or Scheduled

Check your earnings Analytics

On each card you'll find an Analytics button. Clicking on it brings you to the analytics page of the Estimated earnings for the time period indicated in the card.

Why are the earnings in my Payment details and my Analytics different?

The earnings displayed in the Payment details page may not match the earnings in the Analytics dashboard. This is due to different factors:

There can be a slight delay in the propagation of data from your Analytics to the payments pipeline
The paid amount can be subject to certain costs:
VAT: Applies on the paid out amount. You can find the breakdown on your invoices
Fees: Payoneer, Paypal and your local bank may apply fees - Please reach out to them if you need assistance

Troubleshoot your payment errors

We couldn't send your payment. Please reconnect your payment service

We tried sending the payment to the connected payout method, but the payment bounced back. Please try to disconnect and reconnect your payment service in the dedicated section.

Note
Once you see that your payout method has been successfully reconnected, please reach out to the Support Team so we can reschedule the payment

Payment service was disconnected before we could send the payment

The payment service linked to your account has been disconnected. We are unable to send your payment without any linked payout method. Please add it in the Payout method section.

Note
Once done, if you see the status "Connected" indicating that your payout method has been successfully reconnected, please reach out to the Support Team so we can reschedule the payment

There is something wrong with the connected payment service and we are unable to process your payment

Please reach out to Paypal Support or Payoneer Support so they can assist you with solving any issue on your account

Note
Dailymotion doesn't have details of your payment service account nor can modify any information regarding it

We were unable to complete your payment

The estimated date for your payment has passed and your payment couldn't be processed. Please reach out to our Support Team so we can assist you.

Payment details